QUILLR PRIVACY POLICY

Version 1.0.2 | Updated October 2025

1. INTRODUCTION

Quillr AI Private Limited (“Quillr,” “we,” or “us”) respects your privacy. This Privacy Policy describes how we collect, use, store, and protect information when you access or use our Services.

By using Quillr, you consent to the practices described in this Privacy Policy.

2. INFORMATION WE COLLECT

2.1 User Information

We may collect information you provide when you create an account, such as:

  • Name, email address, and contact details
  • Professional or institutional affiliation
  • Login credentials

2.2 Usage Data

We may collect non-identifiable information about your interaction with the Services, such as:

  • Access times, pages viewed, features used
  • Device type, browser, operating system
  • Performance metrics and crash reports

2.3 Report Content

Users may enter text or dictations to generate reports. Users must ensure that no personally identifiable patient information or Protected Health Information (PHI) is entered into the system. Quillr does not request or intentionally store PHI.

2.4 Cookies

We may use cookies or similar technologies to enhance user experience, maintain session data, and improve platform performance.

3. HOW WE USE INFORMATION

We use collected information to:

  • Provide, maintain, and improve the Services
  • Troubleshoot and optimize performance
  • Communicate with users regarding updates, technical issues, or support
  • Enhance algorithms, models, and features through aggregated analytics
  • Comply with legal obligations where applicable

We do not sell, rent, or trade user data to third parties.

4. DATA RETENTION AND SECURITY

We retain user data for as long as necessary to fulfill the purposes outlined above or as required by law.
We implement reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. DISCLOSURE OF INFORMATION

We may disclose information:

  • To service providers assisting in operations (subject to confidentiality obligations)
  • To comply with legal or regulatory requirements
  • To protect the rights, safety, or property of Quillr, its users, or the public

6. USER RESPONSIBILITIES

Users are solely responsible for ensuring that any data entered into Quillr complies with applicable data protection laws and institutional policies.
Users must not upload patient-identifiable information, and any inadvertent upload of such data shall be promptly deleted or anonymized upon discovery.

7. THIRD-PARTY LINKS

The Services may contain links to third-party websites or tools. Quillr is not responsible for the privacy practices or content of such third parties.

8. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. The revised version will be posted on our website with an updated effective date. Continued use of the Services constitutes acceptance of the updated terms.

9. CONTACT US

For questions, concerns, or requests regarding this Policy, please contact:

Quillr AI Private Limited
Email: support@quillr.ai
Address: New Delhi, India